Standard Returns & Exchanges.
At Manguette we wish for you to be completely happy with your special purchase. However Manguette is happy to exchange any unsuitable items within 30 days ( upon the date your item is delivered, following the 10 working day clearence process) provided they are in a resalable condition and a valid receipt is included with the item you wish to return.
A Credit Note of the value of your original purchase, which does not include postage & packaging will be issued, for the duration of 12 months. You will be able to redeem your Credit Note online via phone call payment sale or in store.
We regret that we are unable to offer any refunds. This does not affect your statutory rights.
Faulty Returns .
At Manguette we wish for you to be completely happy with your special purchase and therefore ensure that all our jewellery is at salable condition at the time or purchase. However if you item is deemed faulty, then please send it back in store. Postage will be covered on our behalf. We will inspect the item and if deemed faulty we will reimburse the orginal value of the item including postage & packaging.
If we receive the item and class it as none faulty we will issue you with a Credit Note of the value or your orginal purchase excluding postage & packaging, for the duration of 12 months. You will be able to redeem your Credit Note online via phone call payment sale or in store.
This does not affect your statutory rights.